Ontraccs

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ontraccs

In 2020, CMAC completed its fourth acquisition in three years, obtaining London-based firm Ontraccs.

Founded in 2015, Ontraccs’ mission is to provide accommodation and transportation solutions to airlines and ground handling organisations during the event of a missed flight connection.

Using purpose-built disruption management technology, Ontraccs provides users with a platform to view nearby hotel availability and make simple bookings within a few clicks, therefore enabling airlines and ground handling organisations to operate more efficiently and improve their service offering.

This acquisition further accelerates CMACs ability to deliver seamless aviation solutions across the UK and Europe.

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Available 24/7/365

Our team are available to you, 24 hours a day, 7 days a week, 365 days a year, so you are never without us.
Global coverage

Our services cover countries all across the globe, ensuring you can get your people where they need to be.
Investing in technology

We invest in technology to ensure the best possible customer experience.

If you’d like to learn more about our Ontraccs services, get in touch with our team of experts today.

Our control centre can answer any queries you may have and are open 24/7: call now on 03333 207 100.

Alternatively, you can make an enquiry by filling out our contact form and we’ll be in touch shortly.

Call 0333 358 0156

Set up a corporate account

We’ll be in touch shortly to learn about your requirements, provide answers to your specific ground transport questions and review ways CMAC can help your business.

WHAT THEY SAY...

"CMACs missed connection platform is easy to use and provides total transparency around costs. Prior to working with CMAC I experienced lengthy wait times due to having no online booking capability - this directly impacted our customer experience - and I had no capability to control budgets. Since working with CMAC we can quickly and seamlessly book transport and accommodation to minimise passenger disruption and reduce frustrations when itineraries don't go to plan. This is vital to protect our reputation and keep customers happy."

Panos Anastasopoulos

Regional Airports Manager - Aegean Airlines

WHAT THEY SAY...

"Always available and ready to assist when needed. We never had issues booking accommodation for disrupted passengers. Very efficient service."

Ameer Peerally

Founder

WHAT THEY SAY...

"As always using CMAC and dealing with Ameer personally is a pleasure , when dealing with a cancelled flight you would like your team to focus on customers needs rather than the Admin and logistics of booking, hotels, food and transportation. This makes our life much easier especially when knowing that the passengers and us are in good hands and they are available 24/7, reliable and always happy to assist. The personal service we receive makes us choose CMAC on every occasion we require assistance."

Ana Filipa -TAP Portuga

Station Manager

WHAT THEY SAY...

“Ontraccs founder Ameer Peerally has worked incredibly hard to build a successful automated solution and we are excited to drive this forward to scale our aviation solution across the UK and Europe."

Chris Bristow - Lufthansa

Deputy Group Station Manager

Call us today on 03333 207 100

Call us today on 03333 207 100

Call us today on 03333 207 100

Call us today on 03333 207 100

Request a callback...

Available 24/7/365

Global coverage

Investing in technology

Ontraccs solutions

Set up a corporate account

"Always available and ready to assist when needed. We never had issues booking accommodation for disrupted passengers. Very efficient service."

“Ontraccs founder Ameer Peerally has worked incredibly hard to build a successful automated solution and we are excited to drive this forward to scale our aviation solution across the UK and Europe."

Call us today on 03333 207 100 to speak to a member of our team