Flight disruptions are among the costliest of issues airline operators face today. Departure delays, journey diversions and last-minute cancellations cost the airline industry billions of pounds every year — and if handled incorrectly, they can damage your brand reputation too.
While reasons for disruption are often beyond anyone’s control — be it adverse weather conditions, technical difficulties, or air traffic restrictions — you can still give your customers the best quality of service with CMACs Delay and Divert solutions.
At CMAC, we understand that when your planned flight schedule is disrupted, every second counts. That’s why we provide seamless solutions to ensure that the impact of these circumstances is minimised for passengers and crew.
Our team are available to you, 24 hours a day, 7 days a week, 365 days a year, so you are never without us.
Our services cover countries all across the globe, ensuring you can get your people where they need to be.
We invest in technology to ensure the best possible customer experience.
We’ve helped clients navigate major events like the Beast from the East, Storm Ionas and the repatriation of Thomas Cook customers.
Our in-depth knowledge of disruption management, combined with a global presence and strong supplier relationships contributes to our success.
Reduce passenger compensation claims with a rapid service that meets your obligations under EU Regulation EU261/2004.
Contact us to learn more
If you’d like to learn more about our Flight Delay and Divert Solutions, get in touch with our team of experts today.
Our control centre can answer any queries you may have and are open 24/7: call now on 03333 207 100.
Alternatively, you can enquire by filling out our contact form, and we’ll be in touch shortly.
We’ll be in touch shortly to learn about your requirements, provide answers to your specific ground transport questions and review ways CMAC can help your business.
Posted Aug 31, 2021
In January 2021, a rare Spanish snowstorm caused considerable disruption for travellers across Spain, Morocco, and the UK, as well as knock-on effects to travellers in other countries due to fly to Spain.
The heavy snow and wintry conditions forced Madrid Barajas airport to close, along with several roads, leaving thousands...
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