Business Continuity

Proven ability of responding to crises
Award winning solutions tailored to you
24/7/365 support available
Emergency transport and accommodation solutions

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business continuity

The unexpected can happen at any time, so it’s crucial you have a plan to deal with difficult situations.

Business continuity relies on setting up processes that ensure companies can still function with little disruption during unforeseen circumstances.

CMAC are the experts in providing safe and reliable emergency transport and accommodation solutions. Our Business Continuity Transport (BCT) services are relied upon by world-leading clients who trust us to keep their business moving whilst maintaining their reputation.

From providing you with bespoke crisis recovery plans to deploying rapid transport and accommodation solutions, CMAC delivers a seamless and dependable resolution for every scenario, 24 hours a day, 365 days a year.

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Available 24/7/365

Our team are available to you, 24 hours a day, 7 days a week, 365 days a year, so you are never without us.
Global coverage

Our services cover countries all across the globe, ensuring you can get your people where they need to be.
Investing in technology

We invest in technology to ensure the best possible customer experience.

What we do

There are many possible events that might constitute a crisis. From floods and fires to power cuts and IT systems failures, we support all organisations in preparing for any eventuality.

CMAC provide the peace of mind that your pre-prepared emergency transport plan will be invoked immediately if an incident occurs, and you need to move people quickly and safely.

Our dependable 24/7/365 Service Delivery Team engage with pre-approved suppliers instantaneously, handling the booking process and logistics to ensure speedy disruption response times. We can also organise emergency accommodation, whether that be day rooms, overnight stays, or medium-term interim accommodation.

How we do it

We have an extensive network of vetted and approved taxi, private hire, minibus, and coach suppliers.

CMAC covers any location at any time. Our account management team will work with your business to gain an in-depth understanding of your requirements. We can also provide simulated exercises and testing to fully prepare your business for an emergency.

By planning for your emergency transportation and/or accommodation requirements during a crisis, we can ensure that you receive speedy support when you need it most.

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We're dedicated

When the unexpected happens, you can count on CMAC to get your business up and running again.

We're innovative

Here at CMAC, we're always looking for ways to work quicker and smarter, allowing you to focus on what you do best.

We're reliable

Our support team is available 24/7/365, so we're always close at hand to offer support when you need it.

If you’d like to learn more about our business continuity solutions, get in touch with our team of experts today.

Our control centre can answer any queries you may have and are open 24/7: call now on 03333 207 100.

Alternatively, you can make an enquiry by filling out our contact form and we’ll be in touch shortly.

Call 0333 358 0156

Set up a corporate account

We’ll be in touch shortly to learn about your requirements, provide answers to your specific ground transport questions and review ways CMAC can help your business.

Frequently asked questions

How do you guarantee you can arrive within agreed SLAs?

The nature of our operational capability means we can utilise the majority of licensed taxis and private hire vehicles, providing they have been vetted as part of CMACs supplier onboarding process. This means we can offer peace of mind that your request will always be serviced. The network allows us to ensure that any supplier issues can be rectified swiftly through the use of alternative suppliers available. Therefore, whilst you may have preferred suppliers, you are never reliant on a single / sole provider.

How do invocation costs work?

Clients pay an annual retainer to ensure the guarantee of CMACs transport & accommodation solutions, Transport and accommodation are only charged when the service for a real incident or a test is invoked outside of your plan.

How do I get invoiced after an incident/disaster?

CMAC will invoice post incident based on the specific journey requirements including, pick up destination, drop off destination, vehicle type and any special requirements.

Do CMAC provide a post-incident analysis?

Yes - your dedicated CMAC account manager will join your post-incident review. We will analyse how well we respond to the event and how quickly we were able to help you invoke your emergency business continuity transport and/or accommodation plans.

Can I track employees to ensure a safe onward journey?

It’s essential to us that you have peace of mind knowing your employees are adequately cared for at all times. That’s why we ensure end-to-end visibility on all journeys, allowing you to access live vehicle locations with real-time tracking.

FEATURED ARTICLE

Residents evacuated due to flooding - Gateshead Council

Posted Aug 31, 2021

In March 2021, CMAC was called upon by Gateshead Council to safely transport and provide temporary accommodation for 120 residents who had to be evacuated from their tower block due to severe flooding following a utilities failure on an upper floor.

...

Read Article

WHAT THEY SAY...

With the intimate support of CMAC we deployed at very short notice. The critical element in the success of this deployment was the hard work and detailed planning which went into this contingency plan and the close working relationship we have with CMAC.

Mike Griffiths

Chief Constable, Civil Nuclear Constabulary

WHAT THEY SAY...

Having the contract in place made operating OPCON and being the ‘host’ Fire and Rescue Service orders of magnitude easier than it otherwise could have been – a real step forward, thank you!

Kim Larter

Head of Training and Operational Review, Lancashire Fire and Rescue Service

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Call us today on 03333 207 100

Call us today on 03333 207 100

Call us today on 03333 207 100

Call us today on 03333 207 100

Business Continuity

Proven ability of responding to crises

Award winning solutions tailored to you

24/7/365 support available

Emergency transport and accommodation solutions

Request a callback...

Available 24/7/365

Global coverage

Investing in technology

What we do

How we do it

At vero eos et accusamus et iusto odio dignissimos ducimus

We're dedicated

We're innovative

We're reliable

Set up a corporate account

Frequently asked questions

Residents evacuated due to flooding - Gateshead Council

With the intimate support of CMAC we deployed at very short notice. The critical element in the success of this deployment was the hard work and detailed planning which went into this contingency plan and the close working relationship we have with CMAC.

Having the contract in place made operating OPCON and being the ‘host’ Fire and Rescue Service orders of magnitude easier than it otherwise could have been – a real step forward, thank you!

Call us today on 03333 207 100 to speak to a member of our team